Privacy Policy

Apr, 26 2023


At HQ Pharmacy Online 365, we are committed to protecting the privacy and security of our customers and visitors to our website. This Privacy Policy outlines the types of personal information that may be collected when you use, as well as how we use, disclose, and safeguard that data. We understand the importance of your personal information and are committed to transparency regarding its management. The purpose of this policy is to allow users to understand our practices and make informed decisions about sharing information with us.

Information Collection

We collect various types of information through your interaction with our website and services. This includes personal information such as your name, address, email address, contact details, and health-related information that may be necessary to provide you with our pharmaceutical services. Additionally, we gather non-personal information pertaining to your usage of the website, such as your internet protocol (IP) address, browser type, operating system, and the dates and times of website access. This data helps us improve our website, tailor it to user needs, and follow up on your inquiries and purchases.

Use of Personal Information

The personal information collected is primarily utilized to provide you with the requested services and to improve your overall experience on our website. This may include the processing of prescriptions, providing medical advice, responding to your inquiries, as well as for internal administrative purposes. Furthermore, your information may be analyzed to understand market trends and enhance our products and services. We emphasize that strong measures are in place to ensure the information is treated with the utmost security and confidentiality.

Data Sharing and Disclosure

At HQ Pharmacy Online 365, we uphold strict policies regarding the sharing of your personal information. It shall not be shared with or sold to third-party entities without your consent, except when required by law or necessary for the provision of our services. Such cases may include sharing information with healthcare professionals, insurance companies, or law enforcement agencies under specific circumstances. Our partners are also held to high standards of privacy and are required to safeguard your information accordingly.

Data Security

We implement a variety of security measures designed to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include secure servers, firewall protection, encrypted data transmissions, and compliance with data protection legislation. Our security protocols are regularly reviewed and updated to tackle new security threats and ensure the integrity and confidentiality of your data.

Your Rights

Under data protection laws, you may have rights regarding the access, rectification, deletion, and portability of your personal information. HQ Pharmacy Online 365 honors these rights and provides users the ability to review, update, or remove their personal data as legally permitted. If you wish to exercise these rights or have any concerns about our privacy practices, please contact us via the email address provided at the end of this policy.

Changes to This Policy

Please note that this Privacy Policy may be updated or altered from time to time to reflect changes in our practices or regulatory updates. We encourage users to review this policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates.

Contact Information

If you have questions about this Privacy Policy or our treatment of your personal information, please contact Caleb Thorne at [email protected] or by mail at: Level 5, 121 Exhibition Street, Melbourne VIC 3000, Australia.