GDPR Compliance & Privacy Policy

Apr, 26 2023

Introduction to GDPR Compliance

At HQ Pharmacy Online 365, we recognize the importance of privacy and are committed to protecting the personal data of our users in compliance with the General Data Protection Regulation (GDPR). We understand that managing personal information responsibly is fundamental to maintaining the trust of our customers and providing exceptional service. This policy outlines the types of personal data we collect, how it is used, stored, and protected, as well as the rights of our users regarding their personal information.

Personal Data Collection & Use

We collect personal data to provide and improve our services, process transactions, communicate with our customers, and ensure compliance with legal obligations. This data includes, but is not limited to, names, email addresses, postal addresses, medical information, and payment details. Our collection methods are transparent, and we only process data for specified purposes, with consent from our users. We employ stringent data minimization principles, ensuring that the gathered information is relevant and limited to what is necessary.

Data Storage & Protection

Data security is paramount at HQ Pharmacy Online 365. We implement advanced technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Our robust information security policies encompass physical, electronic, and managerial procedures to secure and preserve the confidentiality of our users' data. We also have protocols in place to address potential data breaches, minimizing any potential impact on our users and complying with regulatory notification requirements.

User Rights & Access to Information

GDPR equips individuals with several rights concerning their personal data. Users of HQ Pharmacy Online 365 have the right to request access to, rectification of, or erasure of their personal data. They can also object to processing, request data portability, and restrict the use of their information. Our privacy policy provides a comprehensive guide on how users can exercise these rights. We also have a dedicated support channel for privacy-related inquiries and requests. For more information or assistance, please contact Caleb Thorne at [email protected].

Contact Information & Data Controller Details

The data controller for HQ Pharmacy Online 365 is Caleb Thorne, who is responsible for ensuring compliance with GDPR and overseeing data protection strategies. Users may contact the data controller for any privacy concerns or queries regarding their personal information. The controller operates from Level 5, 121 Exhibition Street, Melbourne VIC 3000, Australia. Maintaining transparent and open communication with our users about their data is essential for trust and compliance.